In the complex world of healthcare, where every interaction is of vital importance, affinity programmes are proving to be much more than insurance solutions. With this in mind, our commitment is to go beyond simple insurance to offer tailor-made affinity programmes. We understand the need to protect not only material assets, but above all the well-being of each person.
Your affinity programme in the healthcare sector
Support for your teams: a caring, educational approach geared to selling affinity insurance
In the healthcare sector, the relationship with your customers is almost a medical one. You have a long-term relationship, and in this respect, when it comes to affinity insurance, selling an additional product can be a delicate matter. Our expertise in working with financial, marketing and sales teams means we can remove any obstacles to setting up your affinity programme.
- Continuous training: we devise tailor-made training plans, with our teams taking action at individual centres. Your sales force also receives “booster shots” to consolidate the strong points of your affinity programme.
- Digital supports: webinars, informative videos and online resources can be produced and implemented in the digital environment of your centres as well. These facilitate understanding of the specific characteristics of your affinity programme.
Find out more about the Audika affinity programme (650 centres trained in France).
Coverage tailored to your affinity programme
Our specific coverage is designed to meet the unique needs of your sector. For example, breakage cover, which is crucially important for healthcare equipment. Your affinity programme can also include cover for theft or breakdown, to ensure your customers' peace of mind. We can also add further cover like personal assistance to your affinity insurance. With elderly customers, assistance providers can take charge of health equipment and take it directly to a centre for repair, or even return it to your patients.
Offering 4-year extended coverage for hearing aids encourages customers to be loyal to their distributors.
Affinity insurance: experts at your side as partners in your affinity programme
Benefit from customised support in setting up your affinity programme. Our dedicated team is on hand to help you at every stage of your project! As well as coverage, we provide you with expertise and a swift response, so that our experts can meet your needs from launch through to claims management. With orthopedic equipment, glasses, hearing aids, TV amplifiers, telephones for the elderly and more, affinity insurance can be adapted to all type of healthcare appliances and boost your customers’ protection.
Using a broker specialising in affinity programmes: why, and who benefits?
With over 15 years' expertise in affinity insurance, Verspieren is positioned as a trusted partner for a variety of businesses ranging from start-ups to listed companies. Our commitment is focused on helping companies create and set up affinity programmes for their customers.
At Verspieren, we firmly believe that paying meticulous attention to customer satisfaction is the key to improving an affinity insurance programme. This is why we carry out an in-depth analysis of customer feedback and conduct several surveys each year. These approaches enable us to identify areas for improvement specific to your affinity programme, in close alignment with the unique requirements of your customer base.
As a specialist broker, our role is not limited to mediation. We take full responsibility for the design and management of your affinity programme, entrusting your customers to specialists in affinity insurance. This comprehensive approach guarantees in-depth expertise in managing the specific needs of your customers, thus reinforcing the unique quality and relevance of your affinity programme.